.merch {--ink:#252340;--sub:#717086;--line:#e8e5f0;--violet:#6f3aba;--wash:#f7f5fb;--mint:#dff4e9;color:var(--ink);font-family:inherit;max-width:1580px;margin:auto;padding:28px 30px 90px}
.merch *{box-sizing:border-box}
.merch h1,.merch h2,.merch h3,.merch p{margin-top:0}
.merch h1{font-size:29px;letter-spacing:-.035em;font-weight:750;margin-bottom:4px}
.merch h2{font-size:17px;letter-spacing:-.02em;font-weight:700;margin-bottom:14px}
.merch h3{font-size:14px;font-weight:700;margin-bottom:10px}
.merch .eyebrow{color:var(--violet);font-weight:750;text-transform:uppercase;font-size:10px;letter-spacing:.16em;margin-bottom:8px}
.merch .sub{color:var(--sub);font-size:13px}
.merch .heading,.merch .row-between{display:flex;justify-content:space-between;align-items:center;gap:16px;flex-wrap:wrap}
.merch .heading{margin-bottom:24px}
.merch .panel,.merch .metric,.merch .column,.merch .visit-card{background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:0 2px 13px #211a4210}
.merch .panel,.merch .visit-card{min-width:0;overflow-wrap:anywhere}
.merch .panel{padding:20px;margin-bottom:18px}
.merch .metric{padding:18px;text-align:left;cursor:pointer;min-height:115px}
.merch .metric strong{display:block;font-size:29px;letter-spacing:-.05em;margin:7px 0 2px}
.merch .metric span{font-size:12px;color:var(--sub);font-weight:600}
.merch .metric small{font-size:11px;color:#4c9d75}
.merch .metrics{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:12px;margin-bottom:22px}
.merch .grid2{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(280px,1fr);gap:18px}
.merch .kanban{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.merch .column{background:var(--wash);padding:12px;min-height:180px}
.merch .column h3{display:flex;justify-content:space-between;margin:4px 3px 14px}
.merch .column h3 span{font-size:11px;color:var(--violet)}
.merch .visit-card{padding:12px;margin-bottom:9px;display:block;width:100%;text-align:left;cursor:pointer}
.merch .visit-card strong,.merch .visit-card small{display:block}
.merch .visit-card small{color:var(--sub);margin-top:5px;font-size:11px}
.merch .customer-results{border:1px solid var(--line);border-radius:9px;margin-top:9px;max-height:208px;overflow:auto;background:#fff}
.merch .customer-result{width:100%;display:flex;justify-content:space-between;gap:14px;align-items:center;text-align:left;padding:11px 12px;border:0;border-bottom:1px solid var(--line);background:#fff;color:var(--ink);font-size:12px}
.merch .customer-result:last-child{border-bottom:0}
.merch .customer-result:hover,.merch .customer-result:focus-visible{background:#f5effb;outline:none}
.merch .customer-result span{color:var(--violet);font-variant-numeric:tabular-nums;white-space:nowrap}
.merch button,.merch input,.merch select,.merch textarea{font:inherit}
.merch button{cursor:pointer}
.merch .btn{border:1px solid #dcd5e9;background:white;color:var(--ink);border-radius:8px;padding:9px 14px;font-weight:650;font-size:12px;min-height:37px;display:inline-flex;align-items:center;justify-content:center;gap:6px}
.merch .btn:hover,.merch .visit-card:hover,.merch .metric:hover{border-color:#aa89d2;background:#faf7ff}
.merch .btn.primary{background:var(--violet);border-color:var(--violet);color:#fff}
.merch .btn.primary:hover{background:#58289f}
.merch button:disabled{opacity:.48;cursor:not-allowed}
.merch .actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.merch .filters,.merch .formgrid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:16px 0}
.merch .formgrid{grid-template-columns:repeat(2,minmax(0,1fr))}
.merch label{font-size:11px;color:#56546b;font-weight:700;display:block}
.merch input:not([type=checkbox]):not([type=radio]):not([type=file]),.merch select,.merch textarea{display:block;width:100%;border:1px solid #ddd9e8;border-radius:8px;background:#fff;color:var(--ink);padding:9px 10px;margin-top:5px;font-size:13px;min-height:39px}
.merch textarea{resize:vertical}
.merch input[type=checkbox]{accent-color:var(--violet)}
.merch .full{grid-column:1/-1}
.merch .tablewrap{overflow-x:auto;border:1px solid var(--line);border-radius:9px}
.merch table{border-collapse:collapse;width:100%;font-size:12px;min-width:660px}
.merch th{text-align:left;background:var(--wash);font-size:10px;text-transform:uppercase;letter-spacing:.06em;color:#77728a}
.merch th,.merch td{padding:12px 13px;border-bottom:1px solid #efedf3;vertical-align:middle}
.merch tr:last-child td{border-bottom:0}
.merch tr:hover td{background:#faf8fe}
.merch .link{background:none;border:0;color:#6c36b4;font-weight:700;padding:0;text-align:left}
.merch .pill{display:inline-block;border-radius:100px;background:#eee7f8;color:#6534a6;font-size:10px;padding:5px 9px;font-weight:750;text-transform:capitalize}
.merch .pill.completed,.merch .pill.resolved,.merch .pill.closed{background:#e2f4e9;color:#24734c}
.merch .pill.missed,.merch .pill.critical,.merch .pill.cancelled{background:#fbe9e7;color:#ac514c}
.merch .pill.in_progress,.merch .pill.high{background:#fff0d9;color:#92601f}
.merch .empty{color:var(--sub);text-align:center;padding:34px 12px;font-size:13px}
.merch .error{background:#fff0ee;color:#a13c3c;border:1px solid #f2c9c5;border-radius:8px;padding:11px 13px;margin-bottom:16px;font-size:13px}
.merch .notice{background:#e9f7ef;color:#246747;border-radius:8px;padding:11px 13px;margin-bottom:16px;font-size:13px}
.merch .skeleton{height:100px;border-radius:9px;background:linear-gradient(90deg,#f0edf5,#e8e2ef,#f0edf5);background-size:200% 100%;animation:merch-shimmer 1.4s infinite;margin-bottom:12px}
@keyframes merch-shimmer{to{background-position-x:-200%}}
.merch .calendar{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:5px}
.merch .day{min-height:100px;border:1px solid var(--line);padding:7px;border-radius:8px;font-size:11px;background:white}
.merch .day b{display:block;margin-bottom:5px}
.merch .day button{border:0;background:#ede5f9;color:#6031a3;border-radius:4px;padding:4px;margin-bottom:3px;width:100%;text-align:left;font-size:10px}
.merch .steps{display:grid;grid-template-columns:repeat(6,1fr);gap:5px;margin:18px 0}
.merch .step{padding:10px 5px;border-radius:7px;text-align:center;background:#f0edf4;color:#817a8e;font-size:11px;font-weight:650}
.merch .step.done{background:#e4f4ec;color:#24774b}
.merch .bar{height:8px;background:#ede9f3;border-radius:8px;overflow:hidden;margin:10px 0 16px}
.merch .bar i{display:block;height:100%;background:var(--violet)}
.merch .audit-row{display:grid;grid-template-columns:minmax(150px,2fr) repeat(2,70px) repeat(4,65px) minmax(120px,1fr);gap:8px;align-items:end;border-bottom:1px solid var(--line);padding:13px 0}
.merch fieldset.audit-row{border-top:0;border-left:0;border-right:0;margin:0;min-width:0;width:100%}
.merch .audit-row input,.merch .audit-row select{min-width:0}
.merch .modal-backdrop{position:fixed;z-index:10000;inset:0;background:#15112799;display:grid;place-items:center;padding:16px}
.merch .modal{width:min(640px,100%);max-height:90dvh;overflow:auto;background:#fff;border-radius:14px;padding:24px;box-shadow:0 30px 80px #10091e44}
.merch .trend{display:flex;align-items:end;gap:8px;height:120px;border-bottom:1px solid var(--line);padding:12px}
.merch .trend div{flex:1;background:#ae8bd2;border-radius:4px 4px 0 0;min-height:3px;position:relative}
.merch .trend div span{position:absolute;bottom:-26px;left:0;font-size:9px;color:var(--sub)}
@media(max-width:1100px){.merch .metrics{grid-template-columns:repeat(3,1fr)}.merch .kanban{grid-template-columns:repeat(2,1fr)}}
@media(max-width:768px){.merch{padding:20px 14px 90px}.merch h1{font-size:24px}.merch .metrics{grid-template-columns:repeat(2,1fr)}.merch .grid2,.merch .formgrid{grid-template-columns:1fr}.merch .filters{grid-template-columns:repeat(2,1fr)}.merch .kanban{grid-template-columns:1fr}.merch .panel{padding:15px}.merch .audit-row{grid-template-columns:repeat(3,1fr)}.merch .audit-row>div:first-child,.merch .audit-row>div:last-child{grid-column:1/-1}.merch .steps{grid-template-columns:repeat(3,1fr)}.merch .calendar{overflow:auto;min-width:620px}.merch .calendar-wrap{overflow:auto}.merch .heading{align-items:flex-start}}